Carpet Cleaning FAQs
Why should I hire a carpet cleaning service instead of renting a machine and doing it myself?
How often should I get my carpets cleaned?
As a general rule a 12 month cleaning schedule is adequate however each cleaning situation is unique, review the Cleaning schedule chart to see what best fits your service needs.
What are the steps that I can expect a certified professional to take when cleaning my carpet?
The principles of carpet cleaning are listed in the S100 Standard and Reference Guide for Professional Carpet Cleaning, updated in 2011 include:
Dry Soil Removal
- Thorough vacuuming using an upright vacuum with brush agitation and high-efficiency double-lined collection bag, or a final filter, to remove up to 99 percent of particles.
Soil Suspension
- This involves the application of properly specified, formulated and mixed preconditioning agents designed to separate soil from fibers. There are four fundamentals involved in soil suspension: application of preconditioning chemicals; using heat or temperature to speed chemical reactions; agitation for proper chemical distribution, and providing dwell time so that chemical reactions can be completed before soil extraction is attempted. The acronym "CHAT" makes the fundamentals of soil suspension easy to remember.
Soil Extraction
- Any method of cleaning must physically remove soils if it is to be successful. Soil removal takes place with absorption, wet vacuuming, rinsing and even dry vacuuming. The most common method for soil removal among professionals is hot water extraction.
Grooming, as necessary
- Grooming has little to do with physical soil removal; however, it is needed to eliminate pile distortion and matting, to properly distribute additives, such as carpet protectors, and to create an even appearance for your inspection.
Drying
- Damp carpet resoils rapidly, creates potential for slip-fall problems and ultimately, can grow bacteria with associated odor.
What do I need to do before you arrive?
Thoroughly vacuuming your carpets before we arrive is important for best results.
Are your cleaning products safe for people and pets?
our cleaning products are professionally produced and are safe for pets and people.
we will move some sitting furniture.
How long does it take to complete?
Times will vary a small 3 room apt can take just over one hour to clean, large 5+ homes with 2 flights of stairs can take up to 3 hours. specialized spots take longer.
We at ACDC Cleaning take pride in our shorter than average drying times after a hot water extraction cleaning service as a general time frame It should take no longer that 12 hours you may find that it is as soon as 6 hours
Are there any spots that you cannot remove?
Yes they are called stains.
Won’t cleaning my carpets make them wear out sooner?
no. in fact regular dry soil removal in conjuction with hot water extraction will greatly extend the life of carpeting.
Do I need to be at home when you come to clean?
You may choose to leave after we arrive we do like to see those areas of concern. many of our clients have experienced the reliability and trust when working with ACDC Cleaning.
If you have any additional questions, please give us a call at (435)554-8383 or e-mail us and we will do our best to answer you promptly.